Seller Agreement

Selling on Penguinier means clearing a real quality bar and keeping real promises. In exchange, buyers’ penguins argue for your work from evidence, and you see demand signals no other channel gives you.

Brands only

• Penguinier is for brands selling their own products. Resellers, drop-shippers, and listings of other brands’ goods aren’t accepted.
• You name your brand’s official website and prove you run it — a code sent to an address at that domain. Until your brand is verified, nothing you list can go live. Buyers see the verified domain on your profile.
• Verified is not endorsed: buyers decide which brands they trust, and their penguins recommend only from those.

The quality bar

• Every listing is scored against our quality rubric (materials, construction, durability, value, sourcing transparency) and needs 70 of 100 to enter the catalog. A human admin reviews every submission — AI-assisted drafts carry provenance, and unverified claims are treated as unverified.
• Listing metadata must be true. Invented specs, inflated benchmarks, or laundered provenance end the relationship.

Fulfillment

• You commit to a ship window per product. We measure it against real order timestamps and show buyers your on-time record.
• Repeated missed commitments hide your catalog; suspension hides it everywhere, immediately, including API access.

Placement

The agent recommends by verified quality and fit. Placement is never for sale, and buyer demand data shown to you is aggregated — you never see individual buyer identities.

Tools

The seller portal, Copilot, MCP API, and CLI all pass through the same gates. API keys are per-seller, revocable, and die with suspension.

Payments

Payout onboarding, platform fees, and tax reporting will be operated through our payment processor; the fee schedule in force is shown before you accept orders and is stamped on each order it applies to.

Questions: support@penguinier.com.